AI App Catalog · Chat Assistant

ChatGPT at Work: Risk and Controls

OpenAI · Chat Assistant. What an MSP needs to know to govern ChatGPT on client devices.

At a Glance

VendorOpenAI
CategoryChat Assistant
Default Risk RatingMedium
Default Status for New ClientsUnapproved
Recognized ByDomain: chatgpt.com, chat.openai.com, files.oaiusercontent.com
Desktop App InventoriedmacOS, Windows

The risk rating and default status are ProctoredAI's starting points for a new client. Each partner sets the status per client.

What to Know About ChatGPT

Consumer plans may train on content unless disabled; Team/Enterprise do not. ChatGPT agent (formerly Operator) runs inside chatgpt.com and is governed with this entry.

Why Chat Assistant Tools Need Governing

General chat assistants are the most used AI apps at work, and the place where pasted contracts, spreadsheets and client records most often end up.

Approve one assistant per client with a work account, warn or block the rest, and let the data rules stop sensitive content in prompts and uploads.

How ProctoredAI Governs ChatGPT

  • See it. The agent reports every device and account using ChatGPT, and finds the installed desktop app on macOS and Windows.
  • Decide it. Mark it Approved, Unapproved or Blocked for each client. Unapproved use can ask the person for a business reason first.
  • Protect what is sent. Prompts and uploads are inspected on the device, and credentials, health and payment data and sensitive documents are stopped, redacted or warned on by the client's rules.
  • Prove it. Usage, decisions and blocked events land in the client's monthly report as evidence.

Policy Packs That Fit

  • Credentials & Secrets. Block API keys, private keys, passwords and connection strings everywhere.
  • Sensitive Documents. Contracts, financial statements, HR and medical records, customer lists and credential files may only go to approved AI apps.

Other Chat Assistant Apps

All 230 AI apps in the catalog · What ProctoredAI does

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