At a Glance
| Vendor | Heidi |
|---|---|
| Category | Clinical AI Scribe |
| Default Risk Rating | High |
| Default Status for New Clients | Unapproved |
| Recognized By | Domain: heidihealth.com |
| Desktop App Inventoried | Web only |
The risk rating and default status are ProctoredAI's starting points for a new client. Each partner sets the status per client.
What to Know About Heidi Health
Ambient clinical scribe; a free tier exists, which clinicians adopt on their own.
Why Clinical AI Scribe Tools Need Governing
Ambient scribes record patient visits, so every session carries protected health information.
Use one only under a business associate agreement: approve the covered scribe, block the others, and apply the HIPAA policy pack.
How ProctoredAI Governs Heidi Health
- See it. The agent reports every device and account using Heidi Health.
- Decide it. Mark it Approved, Unapproved or Blocked for each client. Unapproved use can ask the person for a business reason first.
- Protect what is sent. Prompts and uploads are inspected on the device, and credentials, health and payment data and sensitive documents are stopped, redacted or warned on by the client's rules.
- Prove it. Usage, decisions and blocked events land in the client's monthly report as evidence.
Policy Packs That Fit
- HIPAA — Protected Health Information. PHI may only go to approved (BAA-covered) AI apps, and only after a warning.